Erstattungsrichtlinie

We want you to be happy with SocialApp. Here is when and how refunds work.

1. Free trial

Every new account starts with a 14 day free trial that needs no card. You are not charged unless you choose a paid plan.

2. First 30 days of a paid plan

If SocialApp is not right for you, ask for a refund within 30 days of your first paid charge and we will return the full amount for that charge.

3. After 30 days

• Monthly plans: no refunds for periods already started; you can cancel at any time, and the plan ends with the period already paid for
• Yearly plans: we refund the unused full months if you cancel within 90 days of renewal, less any discount applied
• Add-ons such as AI credit packs: refundable only if unused

4. Not eligible

• Accounts closed for breaking the Terms of service
• Charges from a third-party provider, such as a social network or a payment provider

5. How to ask

Send a request from the contact page with the topic set to support, and include your account email. Approved refunds go back to the original payment method and usually arrive in 5 to 10 business days.