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Short, step-by-step guides for every part of SocialApp. Search, or pick a topic.
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- Getting started Create your account, sign in, connect your first social accounts, find your way around the dashboard and publish your first post. 8 articles
- Connect networks Connect each social network, see what every connect option needs, and reconnect, pause or remove an account. 12 articles
- Create posts Write posts in the composer: accounts and groups, captions per network, media, links, mentions, tags, UTM parameters and drafts. 12 articles
- Queues, calendar and time slots Posting times per account, queue templates, Share Next, repeat and stagger, the calendar and the Manage Posts lists. 8 articles
- Library, bulk import and feeds Keep reusable posts and hashtag sets in libraries, schedule a CSV file in bulk and share articles from RSS feeds. 7 articles
- AI Pilot and Content Canvas Write and rewrite captions with AI Pilot, understand AI credits, and plan posts from a brand profile in Content Canvas. 4 articles
- Social Inbox Answer comments, mentions and direct messages from Facebook Pages, Instagram and LinkedIn Pages, organise conversations and set up automations. 5 articles
- Analytics and reports Read the analytics of each network, export and e-mail them, build visual and tabular reports, schedule and share them, and compare competitors. 6 articles
- Team, clients and approvals Roles and per-account access, clients and the Client Portal, approvals before publishing, comments on posts and draft sharing. 7 articles
- Settings, plans and billing Your profile, organisation and notification settings, Slack, inviting the team, plans, limits, payments, pausing and cancelling. 8 articles
- White label Run the app under your own brand on Ultimate: logo and colours, your own domain, e-mails from your address and the move to your domain. 4 articles
- Reviews and listings The separate Reviews product: its trial and plans, brands and locations, Google and Facebook reviews, review requests, widgets, QR codes, listings and reports. 16 articles
- API, MCP and extension Use the REST API and API keys, connect an AI assistant through the MCP server, and share pages with the browser extension. 5 articles
- Security and two-factor Protect your sign-in with two-factor authentication, require it for the team, change your password or e-mail and manage your sessions. 5 articles
- Account deletion and your data Delete your own account or the whole organisation, leave a workspace, and download a backup of your users and teams. 3 articles
- Troubleshooting Fix sign-in problems, posts that failed or did not go out, and a locked workspace, or reach the support team. 3 articles
Popular guides
- Create your SocialApp account Sign up with your name, work e-mail and a password, name your workspace, start the 14-day trial and connect your first social account. Getting started2 min read
- Connect Facebook Pages Connect one or more Facebook Pages you manage, choose them in the Select Pages list, add them to groups and see why a Page cannot be selected. Connect networks2 min read
- A tour of Create Post How the composer is laid out: accounts and groups on the left, the caption and media in the middle, previews on the right, and the buttons that publish. Create posts2 min read
- Set the posting times of an account Every account has a weekly queue of posting times in its own time zone. Learn the default schedule, how to edit it and how daylight saving is handled. Queues, calendar and time slots2 min read
- Keep posts and hashtags in the Content Library Create libraries, add whole posts and hashtag sets with tags, sort them by use, and open a library post in Create Post with Add to Create Post. Library, bulk import and feeds2 min read
- Write and rewrite captions with AI Pilot Open AI Pilot from the caption tools, a first comment or a title field, pick a template, follow the answer as it is written and keep what you like. AI Pilot and Content Canvas2 min read