Skip to content

Security and two-factor

Change your sign-in e-mail address

Change the e-mail address you sign in with from Settings, Profile, confirm it with your password and the link sent to the new address.

Last updated 1 min read

You can change the address you sign in with. The change applies to every workspace you belong to, because one sign-in opens them all.

Change it

  1. Open Settings, then Profile.
  2. Type the new address in Email ID and save.
  3. Confirm your password when asked.
  4. Open the e-mail sent to the new address and follow the confirmation link within 24 hours. The link works once.

Until you open the link, the old address keeps working and the profile shows that a confirmation link was sent. Your other profile changes are saved straight away.

After the change

  • Sign in with the new address from now on.
  • The old address is told that the change happened, so you would notice if someone else made it.

When it does not work

  • "This Email is already present." means another account already uses the address.
  • An expired or used link shows that it has expired or was already used. Change the address again to get a new link.

If you cannot sign in at all, see I can't sign in.