Team, clients and approvals
Discuss a post with comments and mentions
Leave team or public comments on a post, mention a teammate, follow the approval history in the thread and delete or restore a comment.
Every post has its own comment thread for feedback, so the discussion stays with the post instead of in e-mail. Open Comments on a post in Manage Posts, Pending Review or the calendar.
Team and public comments
- Team comments are seen by the team only.
- Public comments are also seen by clients who can see the post.
A client's own comments are always public. A comment can be up to 3,000 characters.
Mention someone
Type @ to mention a person who can see the post. They are told in the bell and, depending on their notification settings, by e-mail.
The approval history
The thread also records what happened to the post: approved, sent for approval, sent back, sent for client review, approved automatically. Comments left from the Client Portal are marked "via Client Portal".
Delete a comment
The author or an Admin can delete a comment. Undo restores it right after deleting.
Comments and notifications
The author of a post hears about new comments on it. Each person chooses in Settings, Notifications whether to get these in the app, by e-mail or both.