Settings, plans and billing
Choose your notifications
Turn notification cards on or off, get them in the app, by e-mail or both, immediately or as a daily summary, and add extra addresses for errors and bills.
Notifications reach you in the bell in the header and, if you like, by e-mail. Each person chooses their own in Settings, Notifications.
The cards
- Posting Errors: when a post fails to publish. Add other e-mail addresses that should also get these errors.
- Social Account Disconnect: when an account you work with needs to be reconnected. With Account Reconnect Reminders set to Email Notifications, you also get one e-mail a day at 08:00 (the workspace's time zone) that lists the accounts still disconnected. The reminders start the day after the first notice and stop after a week, or as soon as the account is reconnected. None turns them off.
- Pending Review: when a post is seeking your approval, is sent back to you for correction, or has mentions of you. Mentions are only e-mailed. Tick Pending Approval Reminder to get one e-mail a day at 08:00 that lists the posts waiting for your approval: those scheduled for the next four days and queued ones. The reminder is an e-mail, so it needs Email Notifications or Both on this card.
- Social Inbox: new messages and comments on the accounts whose inbox you can use. Hourly sends at most one notice an hour, at the end of that hour. Daily Summary sends one a day at 08:00. Web App puts the notice in the bell, Mobile App is for the mobile app, Both does both, and None sends nothing. Until the mobile app is available, Mobile App alone reaches nobody: choose Web App or Both to see the notices. This card is never e-mailed.
- Instagram & TikTok Updates: saved for later. Nothing is sent for it yet, because its reminders are for publishing through the mobile app, which is not available yet.
- On the Billing tab (Owner): addresses that should receive bills.
How and when
Every card you keep switched on shows its notifications in the bell. For each card, Receive Notifications Via chooses the other channel: Mobile Notifications, Email Notifications or Both. Notification Frequency is Immediately, or a Daily Summary e-mailed at 08:00 in the workspace's time zone. Mobile notifications are not delivered yet, because the mobile app is not available yet.
Additional recipients
Extra addresses must confirm before they receive anything: each gets a confirmation e-mail, shown as Pending Verification until they open it. Resend Verification sends it again.
The bell and What's New
The bell lists your notifications, with a filter by network and Mark all as read. Bulk import results and RSS feed problems appear only in the bell. What's New shows product updates. A dot shows when there is something you have not seen.