Getting started
Create your account, sign in, connect your first social accounts, find your way around the dashboard and publish your first post.
8 articles
Articles
- Create your SocialApp account Sign up with your name, work e-mail and a password, name your workspace, start the 14-day trial and connect your first social account. 2 min read
- Sign in and switch workspaces Sign in with your e-mail and password, enter your two-factor code, pick a workspace when you belong to more than one and switch between them. 2 min read
- Connect and manage your social accounts Connect a social account from Connect Account, read the status of each connect option, manage your accounts and find the guide for each network. 2 min read
- First steps in a new workspace Why a new workspace opens on the connect page, what to do after connecting your first account, and how the Explore checklist on the dashboard works. 2 min read
- Organize accounts in groups Create a group of social accounts, pick it in Create Post to select its accounts at once, and edit or delete it. 1 min read
- Create, schedule and manage posts Write a post for several accounts, add images, schedule or share it, find it again in Manage Posts and reopen drafts. 2 min read
- Your dashboard and its widgets What the dashboard widgets show, from Publishing Summary to Publishing Trends, and how to add, remove, resize and reorder them with Edit Dashboard. 2 min read
- Use the calendar and the posting queue See your posts, drafts and notes on the calendar, move them by drag and drop, set queue time slots per account and use Add To Queue, Share Next and Repeat Post. 3 min read
Browse by topic
- Connect networks Connect each social network, see what every connect option needs, and reconnect, pause or remove an account. 12 articles
- Create posts Write posts in the composer: accounts and groups, captions per network, media, links, mentions, tags, UTM parameters and drafts. 12 articles
- Queues, calendar and time slots Posting times per account, queue templates, Share Next, repeat and stagger, the calendar and the Manage Posts lists. 8 articles
- Library, bulk import and feeds Keep reusable posts and hashtag sets in libraries, schedule a CSV file in bulk and share articles from RSS feeds. 7 articles
- AI Pilot and Content Canvas Write and rewrite captions with AI Pilot, understand AI credits, and plan posts from a brand profile in Content Canvas. 4 articles
- Social Inbox Answer comments, mentions and direct messages from Facebook Pages, Instagram and LinkedIn Pages, organise conversations and set up automations. 5 articles
- Analytics and reports Read the analytics of each network, export and e-mail them, build visual and tabular reports, schedule and share them, and compare competitors. 6 articles
- Team, clients and approvals Roles and per-account access, clients and the Client Portal, approvals before publishing, comments on posts and draft sharing. 7 articles
- Settings, plans and billing Your profile, organisation and notification settings, Slack, inviting the team, plans, limits, payments, pausing and cancelling. 8 articles
- White label Run the app under your own brand on Ultimate: logo and colours, your own domain, e-mails from your address and the move to your domain. 4 articles
- Reviews and listings The separate Reviews product: its trial and plans, brands and locations, Google and Facebook reviews, review requests, widgets, QR codes, listings and reports. 16 articles
- API, MCP and extension Use the REST API and API keys, connect an AI assistant through the MCP server, and share pages with the browser extension. 5 articles
- Security and two-factor Protect your sign-in with two-factor authentication, require it for the team, change your password or e-mail and manage your sessions. 5 articles
- Account deletion and your data Delete your own account or the whole organisation, leave a workspace, and download a backup of your users and teams. 3 articles
- Troubleshooting Fix sign-in problems, posts that failed or did not go out, and a locked workspace, or reach the support team. 3 articles