Create posts
Write posts in the composer: accounts and groups, captions per network, media, links, mentions, tags, UTM parameters and drafts.
12 articles
Articles
- A tour of Create Post How the composer is laid out: accounts and groups on the left, the caption and media in the middle, previews on the right, and the buttons that publish. 2 min read
- Customize a post for each network Write one original caption, then change the text, media or link for one network only. Learn how network tabs follow the original until you edit them. 2 min read
- Add images, videos and documents Upload images, GIFs, videos, PDFs and slides to a post, resume a broken upload, add alt text, thumbnails and subtitles, and reuse recent uploads. 2 min read
- Add media from Canva, cloud drives and stock libraries Bring files into a post from Canva, Google Drive, Dropbox, Box, Unsplash and Giphy, or fetch the images of a web page, and what Not configured means. 2 min read
- Link previews and first comments How a link in a caption becomes a preview card, how to edit or remove the preview, and how to add a first comment on Facebook, Instagram and LinkedIn. 2 min read
- Mentions, mention groups, hashtags and emojis Mention a profile on each network from one caption with mention groups, search profiles while you write, add saved hashtag sets and pick emojis. 2 min read
- Options for each network in Create Post What the options card of each network offers: post types, calls to action, Reels and Stories, YouTube settings, TikTok privacy and Business Profile events. 2 min read
- Drafts and autosave How Create Post saves your work to Drafts as you type, how to give a draft a planned date, reopen it, schedule it, and who else can see your drafts. 2 min read
- Tag posts and filter by tag Create colour tags, add up to 10 to a post, filter Manage Posts and the calendar by tag, and archive or delete tags you no longer use. 2 min read
- Track links with UTM parameters Create UTM parameter sets with a source per network, campaign, medium and custom parameters, set a default, and choose a set for each post. 2 min read
- Shorten links with Bitly, Rebrandly or Sniply Connect a link shortener, choose the default and a domain, set a shortener per account and turn link shortening on for a post. 2 min read
- Personalise posts with custom fields Save a value per account, such as a phone number or address, and use a {{key}} token in one caption to publish each account's own value. 2 min read
Browse by topic
- Getting started Create your account, sign in, connect your first social accounts, find your way around the dashboard and publish your first post. 8 articles
- Connect networks Connect each social network, see what every connect option needs, and reconnect, pause or remove an account. 12 articles
- Queues, calendar and time slots Posting times per account, queue templates, Share Next, repeat and stagger, the calendar and the Manage Posts lists. 8 articles
- Library, bulk import and feeds Keep reusable posts and hashtag sets in libraries, schedule a CSV file in bulk and share articles from RSS feeds. 7 articles
- AI Pilot and Content Canvas Write and rewrite captions with AI Pilot, understand AI credits, and plan posts from a brand profile in Content Canvas. 4 articles
- Social Inbox Answer comments, mentions and direct messages from Facebook Pages, Instagram and LinkedIn Pages, organise conversations and set up automations. 5 articles
- Analytics and reports Read the analytics of each network, export and e-mail them, build visual and tabular reports, schedule and share them, and compare competitors. 6 articles
- Team, clients and approvals Roles and per-account access, clients and the Client Portal, approvals before publishing, comments on posts and draft sharing. 7 articles
- Settings, plans and billing Your profile, organisation and notification settings, Slack, inviting the team, plans, limits, payments, pausing and cancelling. 8 articles
- White label Run the app under your own brand on Ultimate: logo and colours, your own domain, e-mails from your address and the move to your domain. 4 articles
- Reviews and listings The separate Reviews product: its trial and plans, brands and locations, Google and Facebook reviews, review requests, widgets, QR codes, listings and reports. 16 articles
- API, MCP and extension Use the REST API and API keys, connect an AI assistant through the MCP server, and share pages with the browser extension. 5 articles
- Security and two-factor Protect your sign-in with two-factor authentication, require it for the team, change your password or e-mail and manage your sessions. 5 articles
- Account deletion and your data Delete your own account or the whole organisation, leave a workspace, and download a backup of your users and teams. 3 articles
- Troubleshooting Fix sign-in problems, posts that failed or did not go out, and a locked workspace, or reach the support team. 3 articles