Settings, plans and billing
Plans, subscriptions and payments
See your plan in Settings, Subscriptions, compare plans, upgrade or change plan, add users and social accounts, switch to yearly and find your invoices.
On this page
Your plan and payments live in Settings, Subscriptions. The Owner can open it, and Admins who have the Subscription & Billing permission.
Your plan
Subscriptions shows the plan, whether it is billed monthly or yearly, the next payment date and what it includes: social accounts, users, clients, RSS feeds and AI credits left this month. A badge shows whether it is a trial, active, paused, cancelled or an ended trial.
The plans are Essentials, Standard, Premium and Ultimate, with Enterprise on request. Prices shown in SocialApp are placeholders until final prices are set.
Upgrade or change plan
- Choose Upgrade (during the trial) or Change Plan.
- In Compare Plans, pick monthly or yearly and a plan.
- Add users, or social accounts in steps of 5, if you need more than the plan includes.
- Choose View Summary, check the amount due now, then Proceed to Pay.
A cheaper plan starts at the end of the current period. Until then Cancel Scheduled Change undoes it. Switch to Yearly shows what you save: yearly plans cost 15% less.
Paying
Payments go through the payment gateways the operator of your SocialApp installation has set up. If none is set up yet, SocialApp says so instead of taking a payment. Invoices are listed in the billing pages linked from Subscriptions.
Trial
A new workspace starts with a 14-day trial with Premium's features. The banner shows the days left. An expired trial can be extended once by 7 days.