Reconnect, pause or remove a social account

Every connect option on Connect Account shows a status, and every connected account shows one in Manage Accounts.

Connect option statuses

• Ready: you can connect now.
• Not configured: the option cannot be used yet. The reason is shown: usually the operator of your SocialApp installation has not added that network's app keys.
• Needs review: the keys are there, but the network has not approved the app yet.

Reconnect an account

An account whose sign-in expired or was removed shows Reconnect. Posts to it fail until you reconnect.

1. Open Manage Accounts and choose Reconnect on the account.
2. Sign in again with the same profile or Page. For Bluesky, enter a new app password.

Signing in with another profile does not reconnect the account; SocialApp tells you so. Reconnecting never counts against your plan's account limit.

Pause publishing

• Pause on an account stops publishing to it until you resume it.
• Pause Global Sharing in the header stops publishing to every account of the workspace. Owners and admins can use it.

Posts whose time comes while publishing is paused are not sent. They move to Unscheduled with the reason, and you can share, reschedule or queue them again.

Delete an account

Delete removes the account and all of its posts, scheduled and published, from SocialApp. Published posts stay on the network. An account cannot be deleted while one of its posts is being published; try again a minute later.

Who may do what depends on the role: Owners, Admins and Managers with Manage access can edit, pause and delete accounts.